Inter-federal MaaS vision and the MaaS Code of Conduct

In September 2022, the three Belgian regions and the federal level agreed on a common MaaS vision (NL - FR) and on the need for a MaaS Code of Conduct, 'an agreement between mobility providers, MaaS providers and authorities' that 'should be a basis for more trust and co-operation'. was tasked to draft it.

Building on earlier work at the urban, regional and federal level, proposes the following 6 principles as the absolute minimum to be considered ‘MaaS-ready(Note: this does not refer to the well-known MaaS levels 1, 2, 3 or 4, but to MaaS level 0.1: if an organisation finds one or more of these principles unacceptable, it is probably not ready to help put MaaS in practice …)

- For authorities (urban, regional & federal)

 1. Follow-up and help apply the principles that MaaS providers and mobility providers have signed up to

- For mobility providers (public & private)

2. Provide access to data

  • Offer data
  • Trip data (to authorities for planning purposes only)

3. Provide access to services (eg. to tariff products)

4. Commit to non-discrimination in co-operation with MaaS providers

- For MaaS providers (public & private)

5. Provide access to data

  • (multimodal) Trip data (to authorities for planning purposes only)

6. Commit to non-discrimination in co-operation with mobility providers


Download 'The MaaS code of conduct - the 6 minimum principles and what they mean in 1 page' in PDF: NL / FR / EN

BE MaaS Alliance

A pre-condition for MaaS to happen is that parties - authorities, mobility providers, MaaS providers and many more - are brought together and that they exchange insights and emerging best practices.

Therefore, has founded a Belgian MaaS Alliance that is collaborating on the following topics:

  • regulatory and fiscal framework
  • market development
  • end-user support
  • multimodal infrastructure
  • technical harmonisation.

Join this unique network!


Here is where you find the 2023 work programme (and the work we did in earlier years).


About MaaS

MaaS or 'Mobility as a Service' are digital platforms that facilitate seamless door-to-door trip planning, booking, ticketing and/or payment services, and this across all modes of transport, public or private. Rather than having to find, book and pay for each mode of transportation separately, MaaS platforms let users plan and book end-to-end trips using a single app. As such MaaS platforms are an important enabler of multimodal mobility, a policy objective of many authorities - be it at the urban, regional or federal level.

Supporting pages

Maas/code_of_conduct (signed partners)